i. Please note that all items display in website are pre-order unless statet otherwise.
ii. It will take 2-3 weeks working days after payment for the item(s) to reach you and we will be provided you with the tracking number once the item(s) is posted
iii. We will not be responsible for the lost of the parcel after the tracking number has been given, but afraid not we will help you track the parcel till it reach you and check with you what the problem(s) are.
iv. After order has been submit, payment must be made in 24 hours and if you made the payment after 24 hours and item(s) sold out, we will refund the money.
v. All emails will be reply in 48 hours. Emails will be reply from the earliest to the latest. No exception given.
vi. After order is confirm, and payment has been made, no refund will be allowed unless items is sold out.
vii. Only made an order if you are willing to wait and we are very pleased to assist you with any problem you might incur when shopping with us.
Please contact our customer service for any inquiry regarding the products or everything that related to prettypop :